Affiliates Knowledge Base

Discover the answers to virtually any question related to your Affiliate account in our Affiliate Knowledgebase. Here we have covered a range of frequently asked questions and topics, ranging from 'How To Login To Your Account' all the way through to how to correctly use the network's more advanced features. If you have a question, you will find the answer here!


  • Setting Up

    Here you can find answers to practically every question you may have when setting up your Affiliate Account.

  • Compliance

    Here you can find the answer to any questions you may have concerning compliance documents for your Affiliate Account.

  • Start Promoting

    Below you will find useful FAQ's to help you get started when promoting offers listed in the ClickSure Marketplace.

  • Transactions & Analytics

    Below you will find the answers to the most frequently asked questions about Transactions & Analytics.

  • Payments

    Below you will find the answers to the most frequently asked questions about Payments.

  • Advanced Features

    Below you will find the answers to the most frequently asked questions about Advanced Affiliate Features on ClickSure.

Setting Up

  • What Is ClickSure?

    ClickSure is one of the fastest growing self-service online marketing networks. Its goal is simple, to help individuals and businesses thrive through a suite of marketing tools and tracking technology built specifically for them. The ClickSure self-service pl... Read More

  • How Does ClickSure Work?

    ClickSure is a platform for bringing together Advertisers and Affiliates. The Advertiser brings a product they wish to sell and puts it into the ClickSure Marketplace. The Affiliate can then view details of the product and promote that product online using a v... Read More

  • What Is An Affiliate?

    An Affiliate is somebody who sends traffic to a product or offer. The Affiliate gets paid a commission when the visitor makes a purchase or performs some pre-determined action. As an Affiliate with ClickSure, you will be able to promote a variety of diff... Read More

  • How Much Does It Cost To Sign Up As An Affiliate?

    Signing up to ClickSure as an Affiliate is free. You are not required to make a payment in order to create an account. Access to our resources, tracking and reporting tools is all free of charge.  ... Read More

  • How Do I Create An Account?

    You can click on the Get Started tab on the ClickSure.com homepage or you can go directly to the link at: http://www.clicksure.com/signup   On the signup page you need to click the Sign up for free today button in the box titled Affiliate... Read More

  • How Do I Login To My Account?

    You can login to your Affiliate Account by clicking the Login button on the top right hand side of this page, this login option is also available at ClickSure.com. A drop-down menu will appear where you can select your account type.    After clic... Read More

  • How Old Do You Have To Be To Join ClickSure?

    To become an Affiliate with ClickSure you must be aged 18 or above. We require proof of Identification in the form of a passport or driving license and this needs to display that you are over 18 years old.... Read More

  • Can Anyone Join ClickSure Or Do I Need To Have Experience?

    ClickSure welcomes Affiliates with all levels of experience. If you are new to Affiliate Marketing please visit the Start Promoting section in the ClickSure Knowledge Base, our Affiliate Support Team are also on hand to assist you with any questions you may ha... Read More

  • How Long Does It Take To Join ClickSure?

    Joining ClickSure is a quick and easy process. The signup and verification of your account should take no longer than 48 hours. If you encounter any problems during this time, or have any questions, please contact ClickSure Support. Please note however, that ... Read More

  • Do I Need A Website To Be Approved For An Account?

    Although a website is an invaluable affiliate marketing tool, you are not required to have your own website in order to be approved for an Affiliate Account. Affiliates can promote using a variety of alternative techniques that do not require a website. ... Read More

  • How Soon Can I Start?

    You can start promoting as an Affiliate as soon as you receive confirmation that your Compliance documents have been approved and your Account is verified. This should take no longer than 48 hours once you have uploaded the correct Compliance documents.... Read More

  • What Is Email Verification?

    After registering with ClickSure and creating an Affiliate account you will be sent a confirmation email. To verify your email address, you will need to go to your email inbox and find the email from ClickSure Support. Check your junk folder if you do no... Read More

  • What Is Cell Phone Verification?

    Once you have verified your email you will be able to verify your cell phone number. Check for a SMS on your cell phone, get the four digit code from within the SMS and type it into the verification code field. Then click continue. If you haven’t receiv... Read More

  • What Is My Username?

    Your ClickSure username is your unique Affiliate name. It is used to login to ClickSure and will appear in your Affiliate links. Your username will also be seen by the Advertiser of the offer for tracking purposes. Your username can be between 5-10 characters... Read More

  • Do I Have To Re-Upload Documents If I Change Details?

    If you change any details in your account profile then you must submit new documents to verify those changes. If you update your address you will need to provide a document which proves your new address. In the unlikely event that you have to change the name... Read More

  • Who Else Can See My Username?

    Your username will be displayed in any Affiliate links you add to your promotions. Therefore, any potential customers will be able to see your Affiliate username. Usernames are also visible to any Advertisers whose offers you are promoting. This is for their ... Read More

  • Can I Change My Username?

    You cannot change the username on an Affiliate account once it has been created. In order to change your username you must request for your current unwanted account to be closed and open a new Account with your desired username. For any help on closing the un... Read More

  • Can I Have More Than One Account?

    Affiliates can have more than one account. If you wish to use more than one Affiliate Account, we request that you link your accounts to a Master Account. By linking your accounts to a Master Account, you will be able to manage your accounts from one place.&n... Read More

  • How Do I Change My Email, Password Or Personal Details?

    If you wish to change the email associated with your account or to change the password, click on the My Account icon in the left hand sidebar. This will take you to the page with your name and other profile details. You can change your email address, your... Read More

  • I've Forgotten My Password, How Do I Retrieve It?

    If you have forgotten your password you can retrieve it by clicking the Forgotten Password link next to the Login button. You will be required to input your ClickSure username and then click Reset Password.   You will receive an email to the email add... Read More

  • Why Have I Not Received The Password Reset Email?

    If you have requested a reset password link but not received an email from ClickSure with the link, then it may have been sent to your junk or spam folder on your email client. Please remember to check these folders in your email account and to 'whitelist' the... Read More

  • I Received A Password Change Email But I Didn't Request One. Has Someone Hacked My Account?

    If you have received a password reset email from ClickSure without requesting one, please contact ClickSure Support by Clicking Here... Read More

  • How Do I Use The Affiliate Dashboard?

    The Affiliate Dashboard is the homepage for your Affiliate Account and also the location from which you can reach all sections of your account. Here you can get a summary of your daily sales and Affiliate activity.   In the main body of the Affiliate ... Read More

  • How Does ClickSure Know When I've Made A Sale?

    When a customer performs the required action needed to generate a commission through your Affiliate link, a Pixel is fired. This information is tracked and attributed to yourself through your unique Affiliate ID. You can view the details of any sales you have... Read More

  • Does ClickSure Own The Offers In The Marketplace?

    The offers in the ClickSure Marketplace are owned by independent Advertisers. ClickSure is a self-service network where Advertisers can place their offers in our Marketplace for Affiliates to easily promote. The Marketplace features a wide variety of offers ... Read More

  • How Can I Promote Offers On ClickSure?

    You can promote the offers in the ClickSure Marketplace using a wide variety of methods. The most common methods of promotion accepted on the network include: - Email marketing- Social media (Facebook, twitter, Google+ etc.)- Solo Ads- Promoting through your ... Read More

  • How Do I Contact ClickSure Support?

    If at any time you need assistance then the ClickSure Support team is here to help you. To contact support you need to click on the envelope icon at the top right of the header. On the next page you'll see a blue icon labelled Contact ClickSure Staff. Select... Read More

  • When Is ClickSure Support Available?

    ClickSure support is open 9am-5pm UK time, Monday - Friday. Please note support will not be available on UK public holidays so response times may be longer than normal.  ... Read More

  • How Do I Close My Account?

    If you feel that you no longer require your Affiliate Account please contact the ClickSure Support Team and request that your account be closed. They will be happy to take any feedback you have regarding why you wish to close your account.... Read More

  • What If I Still Have Money In My Account And Wish To Close It?

    If you wish to close your account and you still have commissions, we advise that you wait until the paycheck is confirmed and paid out before requesting to close your account. If you have commissions below the minimum threshold of $250 and have been through t... Read More


Compliance

  • What Are Compliance Documents?

    ClickSure is required by the Financial Services Commission to be able to provide accurate details for each Affiliate that is issued a payment. As a result, all Affiliates are required to upload standard compliance documents to verify their full name and addres... Read More

  • Why Do I Have to Provide Compliance Documents?

    We are required by the Financial Services Commission to have accurate details of each account holder on file. To ensure that this is enforced, we require all Affiliates to upload standard compliance documents that verify the details we have on file. You wil... Read More

  • What Compliance Documents Are Required?

    ClickSure require all Affiliates to upload compliance documents that verify the following: Identity Address Company (only required if the 'Account Holder' is a company) Please see below for guidelines on the types of documents that ClickSure are able t... Read More

  • Why Have My Compliance Documents Been Rejected?

    There are a number of reasons why one of your compliance documents may be rejected. Common reasons that an identity document may be rejected include: The name on the document does not match the name on the Affiliate Account The document is not a passpo... Read More

  • Can I Get Approved Without Providing Compliance Documents?

    All Affiliates who create an account must provide suitable compliance documentation in order for their account to be approved. Please see below for guidelines on the types of documents that ClickSure are able to accept: Identification Document This should b... Read More

  • I Don't Have A Driver's License Or Passport, Can I Still Be Approved?

    ClickSure is only able to accept a valid driver’s license or passport as identity verification. If you are unable to provide either of the above documents or are unsure whether the documentation you have falls within these guidelines, please contact the... Read More

  • I Don't Have An Address Document, Can I Still Be Approved?

    You must upload either a bank statement or utility bill, dated within the last 3 months and on a letter headed document in order to get your address document approved. The name and address on the document must match the details we have on file. If you are un... Read More

  • How Do I Upload Compliance Documents?

    To upload your compliance documents to your Affiliate Account you will need to navigate to the Compliance Section of your account.  This can be found by logging into your account and following the link below: https://www.clicksure.com/affiliate/kyc ... Read More

  • How Long Does It Take To Approve My Compliance Documents?

    Once you have uploaded your compliance documents to your Affiliate Account, the ClickSure ApprovalsTeam will check and approve them if they meet the correct requirements. Once the Approvals Team have reviewed your documents, you will receive an email with inf... Read More

  • What Are Company Documents?

    If you wish to use your company name as the 'Account Holder' for your Affiliate Account, you will need upload a company registration document. If you are registering the account as a company you will also be required to upload a photo ID document and an addre... Read More

  • My Account Is A Company Account, What Documents Do I Need To Upload?

    If you have listed your company name as the Account Holder, you will still be required to upload an ID and Address document to get your account approved.  However, the ID document needs to be for a majority shareholder for the company on file.   * ... Read More

  • My Account Is Shared With My Business Partner, What Details Should I Upload?

    If an Affiliate Account is a shared Account with your business partner, the documentation still need to reflect the account profile information that is stated on the account. We only require one set of compliance documents and they must match the information ... Read More

  • I Have Taken Over This Account, Do I Need To Change The Account Profile Details?

    If you have taken over or purchased an Affiliate account from another person, you will be required to upload new compliance documents that match the details of the new owner of the account. These documents will need to match your name and address, which will ... Read More

  • Who Sees My Compliance Documents?

    When you upload your compliance documents they are only accessible by the ClickSure Approvals Team. Your information is secure and no details are passed on to any third party.... Read More

  • Why Do My Affiliate Links Not Work?

    If you are new or recently returned to ClickSure then your compliance documents will need to be approved in order for you to promote offers on the network. If your compliance documents have not been verified then your Affiliate links will not work. The follow... Read More

  • How Do I Change My Profile Information?

    If you change address you will need to update your address information in your profile. You can do this by going to the My Account section of your account. The ClickSure support team will be notified of the change and the status of your compliance documen... Read More

  • How To Change Affiliate Username?

    It is not possible to change the Affiliate Username on your account. If you wish to change your Affiliate Username then you will need to open a new account and request to close your unwanted account. For information on how to close your Affiliate account plea... Read More

  • Do I Have To Re-Upload Documents If I Change Details?

    If you change any details in your account profile then you must submit new documents to verify those changes. If you update your address you will need to provide a document which proves your new address. In the unlikely event that you have to change the name... Read More

  • What Is The Sales Verification Process?

    Once you have made five sales as an Affiliate you will be asked for more information regarding your promotional methods Once the ClickSure team has verified your promotional methods your commissions will be scheduled for payment as per the Payment Terms of th... Read More

  • Can I Have More Than One Account?

    Affiliates can have more than one account. If you wish to use more than one Affiliate Account, we request that you link your accounts to a Master Account. By linking your accounts to a Master Account, you will be able to manage your accounts from one place.&n... Read More

  • Why Is My Account Expired?

    If you have not used your account for a period of six months, your account status will be set to expired. You will be able to login to your account but your Affiliate links will not work correctly. If you would like to reactivate your expired Affiliate Account... Read More

  • Why Is My Account Pending?

    When you first open a ClickSure account the default setting is Pending. Whilst set to pending, your Affiliate links will not work. In order to activate your account, you will need to submit your compliance documents and have them approved.  Our Approvals ... Read More


Start Promoting

  • What Is The Marketplace?

    The ClickSure Marketplace is where Affiliates can search and browse to find products that they would like to promote. Affiliates are able to promote offers based on their specific requirements by using the specific filters available. If you have decided on ... Read More

  • How Do I Begin To Promote The Offers Available On ClickSure?

    When you log into your ClickSure account you will be presented with your user Dashboard. The Dashboard is your area in which you can manage your ClickSure account and make sure everything is running smoothly. To view the different offers that are available fo... Read More

  • Where Can I Find Offers To Promote?

    Once you have uploaded the correct documents your Affiliate Account and your Affiliate Links will become active. You can then begin to promote offers. The ClickSure Marketplace is where Affiliates can search and browse to find products that they would like to... Read More

  • Where Do I Get My Links From?

    Your Affiliate links are displayed in the Marketplace. When viewing the Marketplace, click on the Promote Now button. Your Affiliate link is displayed in the Default Link box after clicking on the offer from the Marketplace. This is your Affiliate link and it... Read More

  • How Do I Know If My Links Are Working Correctly?

    If your compliance documents have been approved by the ClickSure Support team, your Affiliate links be working correctly. There may be occasions when the Advertiser has paused a campaign, for example if they are making changes to their landing page, which woul... Read More

  • How Can I Search For Offers On ClickSure?

    The ClickSure Marketplace is where Affiliates can search and browse to find products that they would like to promote. Affiliates are able to promote offers based on their specific requirements by using the specific filters available. The Marketplace is locate... Read More

  • When Can I Start Promoting?

    Your Affiliate Account and your Affiliate Links will become active when you have uploaded the correct compliance documents. When your account is active then you can begin to promote offers in the ClickSure Marketplace. For information on which documents to up... Read More

  • What Offers Should I Promote?

    The ClickSure Marketplace has many offers an Affiliate can promote. There are a vast amount of offers available and each have their own characteristics which may sway you towards them. Choosing an offer to promote will depend on a number of factors. If you ar... Read More

  • How Many Offers Can I Promote?

    There is not a limit to the amount of offers that the Affiliate can promote on the ClickSure network. The Affiliate can promote as many different offers from the ClickSure Marketplace as they wish. However, we do highly recommend that Affiliates stick to prom... Read More

  • Which Offers Can I Promote?

    When browsing the Marketplace, you may notice that there are some offers that are listed as Apply To Promote or that are Limited By Trust Score. This is because some Advertisers choose to restrict their offer to Affiliates who have a particular Trust Sc... Read More

  • What Does The Information On An Offers Listing In The Marketplace Mean?

    The information provided for the Marketplace offers includes what type of offer it is, the weekly terms of an hour and the average commission an Affiliate will earn per sale. The types of offers are as follows: CPA stands for Cost-Per-Action. CPA means the... Read More

  • How Are Offers Ranked in the Marketplace?

    The Marketplace ranking is based on the performace of offers over the last 7 days. The offer at #1 is the offer that has generated the most revenue over the previous 7 days regardless of how long the offer has been live in the Marketplace. The ranking is up... Read More

  • Can I Link Directly To The Advertisers Offer/Website?

    The Affiliate links are provided for you in the Marketplace, therefore you do not need to provide a direct link to the website of the Advertiser. If you were to start advertising direct links, without your unique Affiliate ID, you will not earn commission shou... Read More

  • What Is A Trust Score And How Can I Improve It?

    Trust Scores are calculated by taking a sum of the scores that an Affiliate has achieved in the following categories (out of /100). Some Advertisers will use Trust Scores to ensure the quality of the traffic being directed towards their offer is of a high stan... Read More

  • What Are Weekly Net Terms?

    This is an indication of the length of time it takes for commissions to be paid out should you make a sale for that offer. ClickSure operates on a weekly payment cycle, with the payment cycle starting Monday. For Example: If an offer has Net Terms of Weekly ... Read More

  • What Does 'Apply To Promote Mean'?

    Apply to Promote means Affiliates must apply directly to promote an offer. When an Affiliate applies to promote an offer the Advertiser will be notified and they will either grant or deny the Affiliate permission to promote their offer. The response will appea... Read More

  • Why Was I Denied To Promote An Apply To Promote Offer?

    It is at the Advertisers discretion as to whether or not they accept your application to promote their offer. If your application has been rejected to promoting their offer you may be able to contact the Advertiser to find out why. You can contact the Advertis... Read More

  • How Can I Tell If An Offer Is CPA, CPL Or CPS?

    There are different types of offer available in the Marketplace. You can see which type of offer it is by looking next to the Type field on a specific offer. The bulk of the ClickSure offers are CPA (Cost Per Action) offers. With these types of offers, the Af... Read More

  • What Is EPC?

    Earnings Per Click (EPC) shows an average earning amount for each click generated for a given time period. For example, if you have sent 100 clicks and received a commission of $250, the EPC would be $2.50. *Please note, Affiliates aren’t paid out this ... Read More

  • What Is CPA?

    CPA stands for Cost Per Action. CPA means the Affiliate will get paid out once the customer has completed a specified action. Once the action has been completed, the Affiliate will earn a pre-determined amount as the commission. This amount will be set by the... Read More

  • What Is CPL?

    CPL stands for Cost Per Lead. An Affiliate will be paid commission for each lead they can generate for a certain product. A lead is when a customer inserts their information, usually name and email address, into a certain sign up form. The commissions are... Read More

  • What Is CPS?

    CPS stands for Cost Per Sale. It’s a model similar to CPA. However instead of paying a fixed amount, you’re paid out a percentage of the offers purchase price.   Please note, CPS commissions are affected by refunds and chargebacks... Read More

  • What Is Campaign Status & Payout?

    If the Campaign Status is Active this indicates that the offer is live and ready to promote. The campaign payout refers to the set CPA payout that you will receive each time the required action is made through one of your affiliate links. Some offers wi... Read More

  • What Are Sub Campaigns?

    Some campaigns will offer Sub Campaigns, in which there is potential for an Affiliate to be paid if a customer makes an action through their link more than once (second-time deposit) or completes other additional actions. The Sub Campaign payouts will be shown... Read More

  • How Do I Get Banners And Promo Materials For The Offers I Am Promoting?

    The Advertiser of the offer you are promoting usually generates a JV page which contains useful resources for Affiliates when promoting their offers. Included within this are email swipes and banners.... Read More

  • What Is A JV Page?

    A JV page is a page which is created by the Advertiser and provides useful resources for Affiliates when promoting their offers. Included within this are email swipes and banners. Also, cash contests are occasionally offered on JV pages where Advertisers give ... Read More

  • How Does "Countries Allowed" Affect Me?

    The Countries Allowed section refers to the countries which the Advertiser of the offer will accept traffic from. If a customer from an allowed country clicks on your Affiliate link they will get to the desired page. If a customer clicks on a offer from a coun... Read More

  • Why Is My Traffic Being Diverted To A Different Offer?

    Your traffic may be diverted to a different offer if an Advertiser doesn’t allow traffic from a certain country. This is at the Advertisers discretion. All blocked traffic will redirect to a default campaign as standard. If the Advertiser has alternative... Read More

  • Will Promoting Products In A Language Other Than English Affect My Commission?

    It is recommended that you promote your Affiliate links in the same language as the offer you are promoting. You will be able to see the language of the offer you are promoting by visiting the sales page for the offer. Some offers do provide Landing Pages in ... Read More

  • Can I Contact An Advertiser Directly?

    ClickSure does not provide contact details of Advertisers to Affiliates. However, it may be possible to contact the Advertiser either through their JV page or Landing Page. Generally speaking these pages will contain a section providing you with the informati... Read More

  • What Is The Best Way To Promote ClickSure Offers?

    There are many ways to promote the offers that are available in the ClickSure Marketplace. The way you promote offers depends on the type of marketing you wish to do. Social Media is a common way to promote your links, including using services such as Faceboo... Read More

  • Do I Need A Website To Promote My Links?

    Having your own website depends on the type of marketer you are. Having a website to promote offers from the ClickSure Marketplace is totally optional. If you don't have a website or have no intention of creating a website, there are other methods of promoting... Read More

  • How Can I Get Traffic To My Affiliate Links?

    There are various ways of getting traffic towards your Affiliate links. Adwords is one of the most popular methods, where you place ads which are shown at the side of the search results in Google, when someone searches for your keyword. Of course, if a websit... Read More

  • How Can I Get Traffic?

    There are various ways of getting traffic towards your Affiliate links. Adwords is one of the most popular methods, where you place ads which are shown at the side of the search results in Google, when someone searches for your keyword. Of course, if a website... Read More

  • How Do I Build A Website?

    If you have decided to promote offers on a personal website then you will need to learn how to build one. You have 2 main choices, hosted and self-hosted. Hosted means you build a site or a free page as part of another site, such as, Hubpages or Weebly. ... Read More

  • Does ClickSure Allow Incentivized Traffic?

    It is at the Advertisers discretion whether or not an Affiliate is allowed to send incentivized traffic to an offer. If you are planning to do this it is recommended that you contact the Advertiser directly. For information on how to do this please see Click H... Read More

  • What Is Your Anti-Spam Policy?

    ClickSure does not tolerate spamming by Affiliates and if an Affiliate has had a complaint put in against them it will be taken seriously. Sanctions will range from restriction of an account to account closure, depending on the severity and regularity of the s... Read More

  • What Is Link Cloaking?

    Link cloaking is a technique which is used to shorten links down into a more user friendly form. You can hide your Affiliate link by using free software. Some sites to use for hiding your links are www.tinyurl.com, bit.ly and http://ow.ly.... Read More

  • How Do I Get Paid?

    You will receive payment once you have made five sales and passed the Sales Verification stage. After making your first sale you will be able to add your payment method details through the Payee Details section in your account. This section can fou... Read More

  • Why Can't I Promote An Offer That Has Been Featured In The ClickSure Newsletter Email?

    If you have received the weekly ClickSure Newsletter but are unable to promote the offers this may be due to two factors: Trust Score - If your Trust Score is below the required Trust Score then you will not be able to promote this offer. For more informati... Read More


Transactions & Analytics

  • What Are Transactions?

    The Transactions section of the ClickSure Affiliate account allows the Affiliate to view all actions that they have made to date. The Transactions section is designed to show the user all the actions (sales) they have made in the past six months. The Affiliate... Read More

  • How Do I Access The Transaction Section?

    To access the Transactions screen, simply click the Transactions tab in the menu on the left hand side of your ClickSure Affiliate account.... Read More

  • How Do I Use The Transactions Section?

    The default view will show the Affiliate any transactions made for the current day. However, should they wish to view a different date, they can use the date range search feature at the top of the page. Affiliates can select another date, or a longer time peri... Read More

  • Can I Export Transactions?

    Affiliates do have the option to export transactions. First, you need to specify the date range from which you want to export. Once the results have been loaded, an ‘Export Transactions’ link will appear underneath the table. Clicking this link... Read More

  • Is There An Advanced Search Feature?

    There is an Advanced Search feature in the Transactions section. This allows the Affiliate to break down the search results even more. To use this feature, the Affiliate simply needs to click the Show Advanced Search link just underneath the date range search ... Read More

  • What Is The Analytics Section?

    Analytics is similar to Transactions as it allows the Affiliate to search for results in a certain time frame. The Analytics will show the Affiliate stats based on the following data; Clicks - Number of clicks that have been generated for each offer i... Read More

  • How To Use The Analytics Section?

    The Analytics section allows the Affiliate to analyse data like, number of clicks, number of actions, average EPC (Earnings per Click) and the conversion percentage. By default, today’s data will be shown. As you can see by the screenshot, the number ... Read More

  • What Is Custom Data?

    Custom Data Tags allow the Affiliate to add a piece of code to the end of their Affiliate tracking link. This is useful if the Affiliate has multiple traffic sources and wishes to identify each source individually. There are 3 Custom Data tags available, s1, s... Read More

  • How Do I Add A Custom Data Tag?

    Custom Data Tags can be added by placing the following token to the end of the Affiliate link (the sources below are just an example); ?s1=Facebook?s2=AdWords?s3=Website Here is an example of an Affiliate tracking link with working custom data tags - http:/... Read More

  • How Do I See My Custom Data Tags In The Analytics?

    You can search for the Custom Data Tags that you have set up. This can be done by clicking the check boxes for S1, S2 and S3 in the Analytics section. These check boxes are titled 'Custom Data'. This will then display the results along with any Custom Data Tag... Read More

  • Why Do I Have Clicks But No Actions/Sales?

    ClickSure tracks all unique clicks made through the Affiliates tracking link. This allows the Affiliate to keep count of how well their promotions are doing for that offer. Every time the customer completes the required action, the action stat is recorded in t... Read More

  • What Is The Conversion Rate And How Is It Calculated?

    The conversion rate shows the percentage of clicks which have resulted in an action. For example, if you have received 4 clicks on an offer and generated 1 action from these clicks the conversion rate would be 25%. This stat can be found in the Analytics s... Read More


Payments

  • Are There Any Fees For An Affiliate?

    It is free to use ClickSure as an Affiliate, we do not request any sign-up or monthly fees in order for Affiliates to use their accounts. However, you may encounter the following fees as an Affiliate: Dormancy Fees Accounts that have had limited activity fo... Read More

  • What Are The Fees For Skrill Payments?

    Skrill charge a 1% transfer fee that is capped at $20 for each payment an Affiliate receives via this payment method.  For example, if you were to receive a $400 payment to your Skrill account, you would be charged a $4 transfer fee. If the payment exceed... Read More

  • How Do I Get Paid?

    You are able to choose between the following methods to receive your Affiliate commissions: Global Bank Transfer Get paid directly to your bank account in your local currency Available in over 200 countries and 50 currencies One time setup of acc... Read More

  • When Will I Get Paid?

    ClickSure issues weekly payments to Affiliates based on the Net Payment Terms for an offer. Each offer in the ClickSure Marketplace has payment terms listed. These refer to how long it will be until the commission is paid out.  The payment period runs w... Read More

  • What Do I Need To Do To Be Paid?

    In order to be paid out, the following criteria must be met: - Compliance Documentation has been uploaded and approved. For more information please on compliance documents please Click Here - The minimum payment threshold of $250 has been reached. For more ... Read More

  • Are All Of My Commissions Paid Together?

    All CPA, CPL and CPS payments due to be paid on the same payment date will be paid together. For example, if you have a $200 CPA commission and a $50 CPS commission both due to be paid on the same day, you will receive a $250 payment. The exception to the ab... Read More

  • How Do I Use The Paychecks Page?

    You are able to view your upcoming and past payments in the Paychecks section of your account. On this page you will see two tables: Estimated Paychecks This table shows all of the commissions that you have earned that are still pending payment as per the t... Read More

  • What Is The Payment Threshold?

    The Payment Threshold listed in the Payee Details section of your account is the amount that must be reached each time a payment is due in order for the payment to be issued. The minimum threshold to receive payments is $250. If this threshold is not reached, ... Read More

  • Can I Change My Payment Threshold?

    The Payment Threshold for your account will be set by default to $1,000. Once you have made your first Affiliate commission, you will be able to update your payment threshold in the Payee Details section of your Affiliate Account. The Payment Threshold can... Read More

  • Can I Credit My Advertiser Account Using My Affiliate Funds?

    It is possible to use funds that you are due on your Affiliate Account to pay your Advertiser invoice. There are two options that are available, you can either: - Activate your Affiliate Account to automatically credit your Advertiser Account.  Each tim... Read More

  • Can I Credit My Master Wallet Using My Affiliate Funds?

    It is possible to use your Affiliate earnings to automatically credit your Master Wallet. To do this, you will need to contact our Affiliate Support Team as they will be able to enable this feature on your account. Once the feature is enabled, any payments t... Read More

  • Can I Split Payments Between Multiple Payment Methods?

    It is possible to split your payment between multiple payment accounts. However, it is important to note that the Global Bank Transfer Threshold and Skrill Payment Threshold must be reached for each split payment in order for the payment to be made. For exampl... Read More

  • What Is The Difference Between CPA, CPL and CPS?

    There are three types of offer that you are able to promote as a ClickSure Affiliate, these are CPA, CPL and CPS. CPA (Cost Per Action) offers pay Affiliates a set commission each time a visitor they send to the offer completes a required action. For example... Read More

  • What Does CPR Mean?

    You may notice that some of your actions will be marked with the type CPR rather than CPA, CPL or CPS.  This means that the action was credited to you by an Advertiser as a Cash Prize. A Cash Prize may be issued as a one off reward to Affiliates who the ... Read More

  • What Are Adjusted Paychecks?

    On rare occassions, an Advertiser may miss a payment when their invoice is generated. This will lead to any payments due to be paid to Affiliates being shifted to the next available payment date.  Any shifted invoices for your Affiliate Account will be ... Read More

  • What Information Do I Need To Provide To Receive Payment By Global Bank Transfer?

    In order to receive payments by Global Bank Transfer, you will need to submit your Payment Details. The details we will need to be able to issue a bank transfer are: Bank Country This is the country that the bank account you are receiving payments to is locate... Read More

  • What Is A Void?

    An Advertiser is able to void an action, meaning that the Affiliate will not be paid the commission. There are a number of reasons why an Advertiser may void an action. For example, if the pixel fired incorrectly or multiple times. Alternatively, an Advert... Read More

  • What Is Skrill?

    Skrill is a digital wallet that enables you to send and receive payments safely and securely online.  ClickSure uses Skrill as a third-party to issue Affiliate payments.  If you choose to receive your payments by Skrill, depending on your country of ... Read More

  • What Are Account Dormancy Fee Charges?

    If your account has not been paid out commission in the last 90 days it will become subject to Dormancy Fees of $1 per day. These fees will be deducted from the remaining Account Balance and are used to contribute to the maintainence and admin costs of dormant... Read More

  • What Is The Difference Between Skrill Personal And Business Accounts?

    When you create an account with Skrill, you will be able to choose between setting up your account as a personal account or as a business account.  Personal accounts are registered to you as a private individual, whereas business accounts are registered i... Read More


Advanced Features

  • How Do I Set Up My 2nd Tier Commission?

    If you refer another Affiliate to ClickSure you can be rewarded with weekly payments. ClickSure offers all Affiliates the opportunity to boost their earnings by earning up to 3% of every new Affiliates paychecks that you refer.  When you refer a new Affi... Read More

  • What Is API?

    API (Application Programming Interface) is an advanced feature within your ClickSure Affiliate account. To enable API, the Affiliate is required to be an experienced Affiliate marketer. We usually require that an Affiliate is making around $1000 a week to be ... Read More

  • How Do Custom Data Tags Work?

    Custom Data Tags can be used to give more information about your traffic. If you use the same link for all your traffic on every website then the data gets lumped together. By giving a unique identifying tag to each link you can see which website sends you th... Read More

  • What Is Credit Advertiser Feature?

    The Credit Advertiser feature is only available for Affiliates who have an Advertiser account.   This feature has to be enabled by a member of the ClickSure Support Team. Once enabled, you'll be given the option to issue funds from your Confirmed Pa... Read More

  • What Are The Partner Offers?

    There are two partners which have been exclusively designed for affiliates of ClickSure:  1 – MailMinion MailMinion is an Email Service Provider made by Affiliates to help other Affiliates earn commission. MailMinion cleans and validates em... Read More

  • What Is Affiliate Pixel Access?

    A primary concern for an Affiliate is to track all results. An Affiliate always wants to know what happens to the traffic that they send. For example, If you send traffic from a variety of sources you will want to know which traffic goes on to buy the product ... Read More

  • How Do I Set Up Pixel Access?

    For the Affiliate to be able to set up Pixel Access, they first need to have made over $10,000 in commissions through their ClickSure Affiliate account. If the Affiliate has succeeded in making over $10,000 in commissions then they can request pixel access thr... Read More